Call hold music

Default value: *hold*

This value sets the call hold music for the caller. Setting this value to "*hold*" the queue uses the system music on hold configured in SwyxWare Administration. Different music on hold can be used for each call. The music on hold can be changed by entering the name of the wav-file for music on hold.

By setting this value to *random* the queue chooses one of the system music on hold files randomly. So each caller will hear a different music on hold. This prevents callers calling very often to hear the same music every time.

Another possibility is to separate multiple files by "|". The queue will play one of the configured files randomly. So it is possible to configure multiple music on hold files.

Setting this value to "0" suppresses the music on hold. The caller hears the alerting tone or silence while waiting in the queue. This parameter should be used with care!