Call queue ID

  

Default value: PBXUser.UserID

This value sets the call queue id to distinguish between the different call queues in the system. The variable call queue id makes it very easy to set up a call queue for every user by using his UserID as call queue id. Another option would be to use CalledNumber() as unique identifier. This id should be numeric.

 

Using the same queue id for different queues makes it possible to merge calls from different queues to the same group of agents.

 

Annotations:

Be aware of the maximum number queue ids is limited by used license


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