Log on/off from Phone or SwyxIt! Client

It is possible to log on and off from a group by using the Phone or SwyxIt! Client. There is a sample call routing "GroupLogonLogoff.rse" included in the Scripts\Samples folder in the installation folder. This call routing can be imported in ECR editor. It is also possible to create own call routing scripts with the included ECR action blocks CallQueueAddMember and CallQueueRemoveMember.

CallQueueAddMember:

This block can be used to add a user to a group

User name	Name of the user from SwyxWare that should be added to the group
Group name	Name of the group from SwyxWare the user should be added to
Max members	Maximum amount of possible members in that group
Logging	Enables or disables logging on a logon or logoff action
Acoustic notification	Enables or disables the acoustic notification for the logon process. This should be set to "0" if multiple blocks are chained

Annotations:

•A successful operaton is confirmed with a positive confirmation sound (if not deactivated)

•A unsuccessful operation is confirmed with a negative confirmation sound (if not deactivated)

•If add operation exceeds the maximum amount of members the maximum number of members is announced an a negative confirmation sound is played (if not deactivated)

•If the user is already a member of this group a positive confirmation sound is played (if not deactivated)

•If the user is added to a group where he is not a member before he is added to this group anyway

CallQueueRemoveMember:

This block can be used to add a user to a group

User name	Name of the user from SwyxWare that should be removed from the group
Group name	Name of the group from SwyxWare the user should be removed from
Max members	Minimum amount of possible members in that group
Logging	Enables or disables logging on a logon or logoff action. Log files are written in Reports\Logon groups subfolder in the installation folder
Acoustic notification	Enables or disables the acoustic notification for the logoff process. This should be set to "0" if multiple blocks are chained

Annotations:

•A successful operation is confirmed with a positive confirmation sound (if not deactivated)

•A unsuccessful operation is confirmed with a negative confirmation sound (if not deactivated)

•If remove operation exceeds the minimum amount of members the minimum number of members is announced an a negative confirmation sound is played (if not deactivated)

•If the user is not a member of this group a negative confirmation sound is played (if not deactivated)